Notebird vs Text In Church

Notebird is the better fit for a care team that needs to record and share the pastoral relationship: private care notes, follow-up tasks tied to a person, milestone reminders, and care reports. Text In Church fits a church whose goal is reaching first-time guests and members with texts, emails, and automated follow-up sequences. Many churches use both.

Notebird vs Text In Church at a glance

Bottom line: Notebird gives a care team a private, searchable history of pastoral care: visits, calls, and prayer needs on each person, with tasks tied to that person, milestone reminders, printable care reports, and a daily Early Bird email. Text In Church is a strong communication tool that automates guest follow-up, mass texting, and email at a flat price with unlimited users, but its Internal Notes and Tasks coordinate messages rather than hold a care history. Choose Notebird to remember and follow up on what happens with people; choose Text In Church to reach them; many churches run both.

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Notebird vs Text In Church: features side by side

Text In Church is a church communication platform for texting, email, calling, digital connect cards, and automated visitor follow-up workflows, built for churches that want to reach guests and members by message. Sources for every Text In Church fact are listed at the end of this page.

Notebird vs Text In Church: feature by feature
FeatureNotebirdText In Church
Care notes per person

Text In Church has Internal Notes, which live in a contact's message conversation history rather than on a care record. They are only available in the web version, not the mobile app.

YesPartial
Private (restricted) notes with permission control

Admins can turn note creation and viewing on or off per user. Anyone with view permission sees all internal notes; there is no per-team or per-person restriction.

YesPartial
Follow-up tasks assigned to a team member with due date

Text In Church Tasks have a title, assignee, priority, and due date, and can be created by hand, from the Inbox, or automatically by a Workflow. Linking a task to a specific person record is not documented.

YesYes
Milestone tracking (birthdays, anniversaries, baptisms, custom) with reminders

Birthdays and other dates go in custom date fields, and a Workflow Person Date Trigger can send an automated message on that date. There is no milestone list or reminder view for staff.

YesPartial
Care reports (printable per-person care history)

Text In Church reporting covers messages sent, incoming vs outgoing, and engagement over time. A person record shows message and workflow history, not a care history.

YesNo
Team activity feed

The team sees incoming and outgoing messages in a shared inbox. There is no feed of care activity like visits, calls logged, or tasks completed.

YesShared inbox of conversations
Groups / care teams with per-team-member access

Unlimited Groups. Limited-access Users can be restricted to specific Groups and phone numbers. Restrictions apply to messaging, not to individual people records.

YesPartial
Mobile access (phone and tablet)

The Text In Church app covers messages, people, groups, and calls. Internal Notes are web only. Reviewers note the app lags the desktop version.

Mobile web app; add to home screen on iOS and Android, no store downloadYes
Full-text search across notes

The People section supports search and filters by name, group, and opt-in status. Searching inside Internal Notes is not documented.

YesNot documented
Sync with a church management system

The Planning Center sync moves names, phones, emails, and addresses for Lists and Groups, and can run instantly on changes.

Planning Center, Breeze, Church Windows (direct); CSV import from othersPlanning Center, Rock RMS, Tithely Church Management (Breeze), Elvanto, Church Community Builder; Zapier and open API
Pricing modelPer user, graduatedTiered by monthly text volume; unlimited users and contacts
Two-way texting and mass text messaging

Text In Church's core feature. Includes local numbers, scheduled messages, photo and video texting, and quick replies.

NoYes
Automated follow-up workflows (visitor sequences)

Multi-step text and email sequences with done-for-you templates for first-time guests, plus reminder messages to staff and automatic task creation.

NoYes
Digital connect cards and text-a-keywordNoYes
Email sending to groups

Unlimited email sending is included on every plan.

NoYes
Church calling platform (numbers, digital receptionist, voicemail)

Calling Plus is an add-on at $10 per seat per month.

NoYes
Membership database

Neither product replaces a ChMS. Text In Church stores contact info, groups, custom fields, and message history.

People profiles onlyContact records only
Online givingNoNo
Kids check-inNoNo
Service planning and volunteer schedulingNoNo
Church website

Text In Church offers shareable Pages for long messages, not a church website.

NoNo

Which one should you pick?

Why churches choose Notebird

  • You need a private, shared record of the pastoral relationship: hospital visits, counseling, prayer requests, and needs, not only messages sent.
  • You want follow-up tasks tied to a specific person, with open-task lists per person and per team member.
  • You want printable care reports and a per-person care history you can hand to a new pastor or elder.
  • You track baptisms, anniversaries, and custom life events and want a reminder view for staff, not only an automated text.
  • You want private notes a whole care team can see, with volunteers seeing only the people and groups assigned to them.
  • You want a team activity feed and a daily Early Bird email of who needs attention.
  • You use Planning Center, Breeze, or Church Windows and want a care layer that syncs with it, or a free CSV import from anything else.

When Text In Church may fit better

  • Your main problem is first-time guest follow-up and you want automated text and email sequences that run without staff effort.
  • You want to text your congregation, small groups, or volunteers in bulk from a local church number, and let them text back.
  • You want digital connect cards, text-a-keyword sign-ups, and Plan A Visit forms that feed straight into follow-up workflows.
  • You want unlimited users and contacts on a flat monthly price, so adding volunteers or new contacts never raises the bill.
  • You use Rock RMS, Church Community Builder, Elvanto, or Tithely Church Management and want messaging that syncs with it.
  • You need a church phone system: shared numbers, call forwarding, a digital receptionist, and voicemail transcriptions.

What you get with Notebird

Everything a care team needs, built in

Care updates with custom types
Log a visit, call, or conversation in seconds. Attach photos and files. Restrict sensitive notes to the right people.
Follow-up tasks with owners
Every next step has a name and a due date. Open tasks roll up per person and per team member.
Milestones with reminders
Birthdays, anniversaries, baptisms, yahrzeits, and custom events, remembered every year.
Early Bird daily email
Who needs attention today, in your inbox each morning. No report to run.
Care reports and activity feed
Print a per-person care history. See the whole team's care in one stream, filtered by group.
Permissions and syncs
Volunteers see only their people. Syncs with Planning Center, Breeze, and Church Windows; free import from Text In Church or anything else.

What pastors and care teams say

Rated 4.9 out of 5

150+ five-star reviews across Capterra and Trustpilot. Read more testimonials

⭐️⭐️⭐️⭐️⭐️
Verified Customer

"As a pastor of over 40 years, and a Certified Pastoral Counselor, this is the best program I have found to record basic pastoral care records. My team likes how easy it is to have detailed statistical data about our ministry. Well done!"

Paul W. Simrell
Elpis Christian Church
⭐️⭐️⭐️⭐️⭐️
Verified Customer

"I work with organizations of all sizes. Notebird is an effective tool that I recommend to all of my clients. It is an easy-to-use relational software that provides a platform for connection. The structure of Notebird allows you to organize the details about your people, so you can put the relationship first."

Jill Shero
Shero Enterprises Consulting
⭐️⭐️⭐️⭐️⭐️
Verified Customer

"Notebird has been a "game changer" for our ministry! Prior to Notebird, we wrote a weekly synopsis of each congregant our ministry had served and sent it to the ministry team along with assignments for that week. New team members had no long history - and they were quick to point that out. Once we got Notebird, all that changed. Notebird has been part of our ministry for exactly one year and I still hear "Thank heavens we have Notebird!""

Liz Taurman
Christ Episcopal Church Covington

Notebird vs Text In Church: pricing

Notebird

$12/month for one user, then $8, $6, and $4 per additional user as the team grows, less when billed annually. Every feature is included on every plan.

See the pricing calculator

Text In Church

Three plans priced by monthly text volume: Basic $37/month (or $31/month billed annually) with 500 texts and 1 local number; Pro $67/month ($56 annually) with 1,500 texts and 2 numbers; Premium $97/month ($81 annually) with 2,500 texts and 3 numbers. All plans include unlimited users, contacts, keywords, and email. Extra texts cost 3 cents each. Calling Plus is $10 per seat per month. Concierge setup starts at $249. Free trial, no contracts, 30-day money-back guarantee.

Text In Church pricing page

Switching from Text In Church to Notebird

  1. Start a free 14-day trial. Every feature is included and no credit card is needed.
  2. Bring your people in. Connect Planning Center, Breeze, or Church Windows for a direct sync, or export your list from Text In Church and use the free one-time import. Our team will do the import for you if you prefer.
  3. Add your team. Assign volunteers to the people and groups they serve; they see only those.
  4. Log the first visit from your phone. Most churches are set up in under an hour.
14-day risk-free trial
No credit card required
⭐️⭐️⭐️⭐️⭐️ 4.9/5 stars
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Notebird vs Text In Church: common questions

Is Text In Church good for pastoral care?
Text In Church is good for the outreach side of care: it can text a first-time guest within minutes, remind a staff member to call, and create a follow-up task from a workflow. It is not built to record the care itself. Internal Notes live in the message thread, are web only, and are visible to everyone with note permission. There are no care reports, milestone reminders for staff, or per-person care history.
Can I use Text In Church and Notebird together?
Yes, and it is a common pairing. Text In Church handles the automated messages and mass texting; Notebird holds the private care notes, tasks, milestones, and reports for the people who need real follow-up. There is no direct sync between the two, but both can sync with Planning Center, and Notebird imports people from any system by CSV for free.
What is the difference between Notebird and Text In Church?
Text In Church is a communication platform: texting, email, calling, connect cards, and automated follow-up sequences. Notebird is pastoral care software: care notes, private notes, follow-up tasks, milestones, a team activity feed, and care reports. Text In Church sends the message; Notebird records the relationship. Neither one is a full church management system.
Does Text In Church have notes on people?
Yes. Internal Notes let a team member write a note in a contact's conversation history and tag a colleague with @. Admins can turn note creation and viewing on or off per user, but anyone with view permission sees all notes. The feature is only available in the web version, not the mobile app.
Does Text In Church have tasks?
Yes. Tasks have a title, assignee, priority, and due date. Admins see all tasks; Users see only their own. Tasks can be created by hand, from the Inbox, or automatically by an Automated Workflow, for example a task to call a guest three days after they visit. Linking a task to a specific person record is not documented.
Is Notebird cheaper than Text In Church?
It depends on team size. Text In Church starts at $37/month ($31 billed annually) for 500 texts and unlimited users. Notebird is per user: $12/month for one user, then $8, $6, and $4 for each additional user, with a discount for annual billing. A small care team on Notebird usually costs less than the Basic plan; a large team can cost more. The two tools also do different jobs.
Can Notebird sync with Text In Church?
No. Notebird syncs directly with Planning Center, Breeze, and Church Windows, and imports people from any other system by CSV for free. Text In Church syncs with Planning Center, Rock RMS, Tithely Church Management, Elvanto, and Church Community Builder. If both tools sync with your Planning Center account, your people list stays consistent in each.
Does Text In Church track birthdays and anniversaries?
In a basic way. You store the date in a custom date field or collect it on a digital connect card, then a Workflow Person Date Trigger sends an automated birthday or anniversary text or email. It does not give staff a milestone list or reminder to reach out in person, and it has no built-in baptism or custom milestone types.

Sources

  1. Text In Church pricing page
  2. Text In Church features page
  3. Text In Church help center: Internal Notes
  4. Text In Church help center: Tasks Overview
  5. Text In Church help center: People Overview
  6. Text In Church help center: A Comprehensive Guide to User Permissions
  7. Text In Church help center: Planning Center Integration
  8. Text In Church help center: How to Celebrate Birthdays Using Text In Church
  9. Text In Church help center: Analytics and Data in the Dashboard
  10. Text In Church help center: How to navigate the iPhone iOS and Android App
  11. Capterra: Text In Church reviews

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