Notebird vs Shepherd's Staff

Notebird is the better fit for a care team that logs visits, private notes, follow-up tasks, and milestones from any phone. Shepherd's Staff fits a church that needs a Windows-based database with membership, attendance, contributions, finance, and scheduling under one roof. Many churches keep Shepherd's Staff for records and add Notebird for care.

Notebird vs Shepherd's Staff at a glance

Bottom line: Notebird gives a care team mobile access on any phone, private notes, assigned follow-ups, milestone reminders, and a shared activity feed, either alone or alongside Shepherd's Staff. Shepherd's Staff is a Windows church database with a Touchpoints tab for visits, and it fits churches that want an owned license covering records, giving, finance, and scheduling. Notebird is the care tool; Shepherd's Staff is the office database.

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Notebird vs Shepherd's Staff: features side by side

Shepherd's Staff is Windows desktop church management software from Concordia Technology Solutions that covers membership, attendance, contributions, scheduling, and finance for churches that want a one-time license. Sources for every Shepherd's Staff fact are listed at the end of this page.

Notebird vs Shepherd's Staff: feature by feature
FeatureNotebirdShepherd's Staff
Care notes per person

Completed Touchpoints record who made contact, when, how, and a summary. A Notes button also sits on each Person Record.

YesTouchpoints and notes
Private (restricted) notes with permission control

CTS says confidential notes are recorded securely and hidden from users without permission. Access is set per module or function, not per note.

YesPartial
Follow-up tasks assigned to a team member with due date

Planned Touchpoints have a date, time, and a "To be made by" person. No documented reminders or open-task list per team member.

YesPartial
Milestones (birthdays, anniversaries, baptisms, custom) with reminders

The Anniversaries grid lists birthdays, weddings, baptisms, and confirmations for lookup and reports. No documented automatic reminders.

YesPartial
Care reports (printable per-person care history)

Any Membership view can be filtered and saved as a report. No documented per-person care history printout.

YesPartial
Team activity feed

The Touchpoints Completed grid is a filterable table of past contacts, not a live team feed.

YesNot documented
Groups / care teams with per-team-member access

Lists and grades group people. User access is limited by module or function, not by assigned people or groups.

YesPartial
Mobile access (phone and tablet)

Runs on Windows 10 or 11. The WebTools browser portal (support plan required) handles attendance and offering entry only, and stores no confidential data online.

Mobile web app; add to home screen on iOS and Android, no store downloadNo
Full-text search across notes

Search and filter boxes exist on most Membership views. No documented search across note or touchpoint text.

YesPartial
Sync with a church management system

Shepherd's Staff syncs its directory to Church360° Unite and connects to Vanco eGiving and Paycor payroll. Notebird imports Shepherd's Staff people by CSV.

Planning Center, Breeze, Church Windows (direct); CSV import from othersIs the ChMS
Runs in the cloud

Desktop program installed on church PCs. Networked use is included. Encrypted cloud backups need an active support plan.

YesNo
Pricing modelPer user, graduatedOne-time license per church, plus an annual support contract
Membership database

Unlimited households and people, custom fields, directories, mailing labels, email and text.

People profiles onlyYes
Giving and contribution statements

Contributions module with IRS-compliant statements. Online giving through the Vanco eGiving integration.

NoYes
Child check-in

Included in the base package with Attendance.

NoYes
Event and facility scheduling

Scheduler module for staff, rooms, services, equipment, and rentals.

NoYes
Church websiteNoChurch360° Unite (separate CTS product)
Accounting

Fund accounting, vendors, check printing, and Paycor payroll integration.

NoFinance module (paid add-on)

Which one should you pick?

Why churches choose Notebird

  • You want follow-up tasks with owners and due dates, milestone reminders, and a daily Early Bird email so no one falls through the cracks.
  • Deacons, elders, or volunteers should see only the people assigned to them, with private notes kept from those who do not need them.
  • Your care team logs visits, calls, and prayer needs from phones, and some of them use Macs.
  • You already run Planning Center, Breeze, or Church Windows for records and want care data that syncs with it.
  • You want a shared activity feed of the whole team's care work, not a filterable table of past contacts.
  • You are happy with Shepherd's Staff for records and money, but want a simpler care tool next to it.

When Shepherd's Staff may fit better

  • You want one Windows program that handles membership, attendance, contributions, finance, and room scheduling, and you would rather buy a license once than pay per user.
  • Your church prefers to keep its data on its own computer or office network instead of in the cloud.
  • You need contribution statements, check printing, payroll through Paycor, or denomination-specific reports.
  • Your pastoral care is mostly one pastor scheduling visits from the office, so a Touchpoints tab inside the membership record is enough.
  • You are a Lutheran or other congregation already served by Concordia Technology Solutions and want one vendor for software and support.

What you get with Notebird

Everything a care team needs, built in

Care updates with custom types
Log a visit, call, or conversation in seconds. Attach photos and files. Restrict sensitive notes to the right people.
Follow-up tasks with owners
Every next step has a name and a due date. Open tasks roll up per person and per team member.
Milestones with reminders
Birthdays, anniversaries, baptisms, yahrzeits, and custom events, remembered every year.
Early Bird daily email
Who needs attention today, in your inbox each morning. No report to run.
Care reports and activity feed
Print a per-person care history. See the whole team's care in one stream, filtered by group.
Permissions and syncs
Volunteers see only their people. Syncs with Planning Center, Breeze, and Church Windows; free import from Shepherd's Staff or anything else.

What pastors and care teams say

Rated 4.9 out of 5

150+ five-star reviews across Capterra and Trustpilot. Read more testimonials

⭐️⭐️⭐️⭐️⭐️
Verified Customer

"We are a mid-sized church that recently moved to using Notebird and we love it. We have a visitation team of about six people who are making regular entries, tracking tasks, activities and pastoral care needs, and our responsiveness to pastoral needs has really improved since making the switch!"

De Ching
Olympia, Washington
⭐️⭐️⭐️⭐️⭐️
Verified Customer

"We used a dry-erase board to list out who was in the hospital. We then tried a staff group text to communicate about care (40-50 texts a day). After that didn't work, we started a shared note on iPhone to manage care lists. When he announced Notebird to staff, people were saying "Sign-me up! Sign-me up!""

Patrice Williams
First Baptist Church // Carrollton, GA
⭐️⭐️⭐️⭐️⭐️
Verified Customer

"Our congregation is made up of about 80 members and I just have the hardest time keeping track of everyone and what's going on in their lives. That means sometimes people sadly fall through the cracks. I love how Notebird is helping better organize my pastoral care information as well as put together follow up plans of care."

Tierra Jones
Chicago, IL

Notebird vs Shepherd's Staff: pricing

Notebird

$12/month for one user, then $8, $6, and $4 per additional user as the team grows, less when billed annually. Every feature is included on every plan.

See the pricing calculator

Shepherd's Staff

One-time license. Small Church Edition (1 to 149 households): $599, or $799 with Finance. Standard Edition (150+ households): $999, or $1,199 with Finance. The first year of support is included, then $375 to $625 per year for updates, WebTools, cloud backups, and unlimited support. Support without a contract is $65 per issue. Data conversion is extra.

Shepherd's Staff pricing page

Switching from Shepherd's Staff to Notebird

  1. Start a free 14-day trial. Every feature is included and no credit card is needed.
  2. Bring your people in. Connect Planning Center, Breeze, or Church Windows for a direct sync, or export your list from Shepherd's Staff and use the free one-time import. Our team will do the import for you if you prefer.
  3. Add your team. Assign volunteers to the people and groups they serve; they see only those.
  4. Log the first visit from your phone. Most churches are set up in under an hour.
14-day risk-free trial
No credit card required
⭐️⭐️⭐️⭐️⭐️ 4.9/5 stars
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Notebird vs Shepherd's Staff: common questions

Is Shepherd's Staff good for pastoral care?
It covers the basics. The Membership module has a Ministry tab with Planned and Completed Touchpoints, an Anniversaries grid for birthdays and baptisms, and confidential notes hidden from users without permission. It is a Windows desktop program, so it works best for a pastor at the office rather than a team of volunteers logging visits from phones.
What is the difference between Notebird and Shepherd's Staff?
Shepherd's Staff is a church management system: membership, attendance, contributions, finance, and scheduling in one Windows program with a one-time license. Notebird is pastoral care software: care updates, private notes, follow-up tasks, milestones, a team activity feed, and mobile web access, priced per user. Notebird does not do giving, check-in, or accounting.
Can Notebird sync with Shepherd's Staff?
There is no direct sync. Notebird syncs directly with Planning Center, Breeze, and Church Windows. For Shepherd's Staff, export your people to a spreadsheet and Notebird imports it for free. Most churches do this once and then keep both systems.
Is Notebird cheaper than Shepherd's Staff?
It depends on team size and years. Shepherd's Staff costs $599 to $1,199 up front, then $375 to $625 per year for support. Notebird starts at $12 per month for one user, with each added user costing less. A small care team can be cheaper on Notebird in year one; a large team over many years may cost more, but gets phone access and per-user access that Shepherd's Staff does not offer.
Does Shepherd's Staff have a mobile app?
No. Shepherd's Staff runs on Windows 10 or 11. Churches with a support plan get WebTools, a browser portal for entering attendance and offerings from a tablet or Mac. WebTools stores no confidential data online, so pastoral notes are not available away from the church computer.
Does Shepherd's Staff work on a Mac?
The main program is Windows only. The WebTools portal opens in a browser on a Mac or tablet, but only for attendance and contribution entry. Notebird runs in any browser and on any phone as a home-screen web app.
Can I use Shepherd's Staff to track pastoral visits?
Yes. Planned Touchpoints record who will make the contact, when, how, and why, and Completed Touchpoints record what happened, with mileage. Touchpoints can be filtered by everyone, a list or grade, one household, or one person. Reminders and a per-person open-task list are not documented.
Should I replace Shepherd's Staff with Notebird?
Only if you no longer need its giving, finance, check-in, and scheduling modules. Notebird replaces the care and follow-up part, not the church database. Most churches keep Shepherd's Staff for records and money and add Notebird for the care team.

Sources

  1. Shepherd's Staff pricing page
  2. Shepherd's Staff Membership module features
  3. Shepherd's Staff FAQs (system requirements, security, remote use)
  4. Shepherd's Staff WebTools
  5. CTS blog: Shepherd's Staff 2020 Ministry Views (Touchpoints)
  6. Shepherd's Staff help center: Add Planned Touchpoint
  7. Shepherd's Staff help center: Anniversaries Grid
  8. Shepherd's Staff help center: What do I get with my Support Plan?
  9. Capterra: Shepherd's Staff listing
  10. Software Connect: Shepherd's Staff reviews

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