Notebird vs Servant Keeper
Notebird is the better fit for a care team that wants a shared log of care conversations, follow-up tasks with owners, milestones, and reports, next to whatever church database you already run. Servant Keeper fits a church that needs one church management system for members, giving, attendance, check-in, email, texting, and a website. Many churches run both.
Notebird vs Servant Keeper at a glance
- You want follow-up tasks with an owner and a due date, a team activity feed, and a daily Early Bird email of who needs attention.
- Volunteers and care team members should see only the people and groups assigned to them, with private notes kept from those who do not need them.
- You use Planning Center, Breeze, or Church Windows and want people to sync in directly.
Bottom line: Notebird gives a care team a shared, private record of care with tasks, milestones, a team feed, and reports, and volunteers see only the people assigned to them. Servant Keeper is a full church management system with private notes and touchpoints included, and it fits a church that wants membership, giving, check-in, and communication in one place. Notebird runs beside a ChMS rather than replacing one.
Notebird vs Servant Keeper: features side by side
Servant Keeper is a church management system for membership records, giving, attendance, child check-in, email, texting, and church websites, sold as a flat monthly plan per church. Sources for every Servant Keeper fact are listed at the end of this page.
| Feature | Notebird | Servant Keeper |
|---|---|---|
| Care notes per person Servant Keeper keeps public or private notes on each individual profile. Touchpoints also log calls, texts, emails, letters, and completed appointments. | Yes | Yes |
| Private (restricted) notes with permission control A private note is visible only to the person who wrote it and the Servant Keeper users they share it with. | Yes | Yes |
| Follow-up tasks assigned to a team member with due date Servant Keeper schedules appointments and marks them complete as touchpoints. Assigning a follow-up task to another team member with a due date is not documented. | Yes | Appointments only |
| Milestones (birthdays, anniversaries, baptisms, custom) with reminders Profiles hold birthdays, anniversaries, baptism dates, and life events, with birthday and event reminders. Custom milestone types with their own reminders are not documented. | Yes | Partial |
| Care reports (printable per-person care history) Servant Keeper has more than 100 prebuilt reports plus a custom report builder, mostly for membership, attendance, and giving. A per-person care history report is not documented. | Yes | Partial |
| Team activity feed Touchpoints show on each person. A single feed of the whole team's care activity is not documented. | Yes | Not documented |
| Groups / care teams with per-team-member access Servant Keeper groups are saved searches that update themselves and can be private or shared. User privileges control which screens and fields a user sees, but limiting a user to only the people assigned to them is not documented. | Yes | Partial |
| Mobile access (phone and tablet) The SK Mobile Ministry app (iOS and Android) needs a Servant Keeper Cloud subscription. Its App Store listing showed 2.9 of 5 across 22 ratings, and reviews there report freezes and crashes. | Mobile web app; add to home screen on iOS and Android, no store download | Partial |
| Full-text search across notes The mobile app searches the database for contacts and shows notes history. Searching inside note text is not documented. | Yes | Not documented |
| Sync with a church management system Notebird has no direct Servant Keeper sync. Servant Keeper exports people to CSV, and Notebird imports that file for free. | Planning Center, Breeze, Church Windows (direct); CSV import from others | Is a ChMS itself; QuickBooks Desktop, Vanco, Mailchimp, Eventbrite, Proclaim; CSV export |
| Pricing model Servant Keeper plans include unlimited members with an estimated 4 users (Core) or 8 users (Complete). | Per user, graduated | Per church, two tiers |
| Membership database Families, custom fields, member directory, and a member portal. | People profiles only | Yes |
| Online giving and contribution statements | No | Yes |
| Child check-in | No | Included on Complete; $199 add-on on Core |
| Events, registration, and attendance | No | Yes |
| Email and text messaging | No | Email on both plans; 1,000 texts per month on Complete |
| Church website, member app, and livestream | No | Complete plan |
Which one should you pick?
Why churches choose Notebird
- You want follow-up tasks with an owner and a due date, a team activity feed, and a daily Early Bird email of who needs attention.
- Volunteers and care team members should see only the people and groups assigned to them, with private notes kept from those who do not need them.
- You use Planning Center, Breeze, or Church Windows and want people to sync in directly.
- Your goal is pastoral care, not church administration, and you want a tool built only for that.
- You need mobile web access on any phone that your team will use in the field.
- You have one to three care team members and want to start at $12 per month with a free trial.
When Servant Keeper may fit better
- You want one system for membership records, giving, contribution statements, attendance, and child check-in.
- You want email, texting, a church website, a member app, and livestreaming on the same bill.
- Your church already runs Servant Keeper and your notes, touchpoints, and appointments live there.
- You prefer a flat per-church price with unlimited members for a staff of about four to eight users.
- You need QuickBooks Desktop, Vanco, or Mailchimp connections for the office.
