Feature  //   Updates

Every detail of care, captured. No one missed.

Notebird Updates keep every conversation, care need, and life update in one organized place, so whether you care on your own or alongside a team, no person and no detail ever slips through the cracks.
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14-day risk-free trial
No credit card required
⭐️⭐️⭐️⭐️⭐️ 4.9/5 stars
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People feel genuinely cared for when you remember the details of their lives. Updates make sure you always do.

Today
Cara Crane
Cara Crane

Cara's surgery went well! The follow-up appointment is in one week.

JB
Jeff B•  45m ago
Hospital Visit
Greg Gull
Greg Gull

Knee surgery was successful. Gina is with him. She said he is in good spirits and making jokes with the doctors.

EM
Emily Meyers•  2h ago
Hospital Visit
Yesterday
Robin Riggs
Robin Riggs

Grandmother is in hospice. Her sister is there. Robin plans on traveling to Atlanta to be with them next week.

HK
Hannah Keller•  Yesterday
Care Follow-Up

A complete history of care for every person

Every touch point you log builds a clearer, current picture of the people in your care: what they’re walking through, what was said, and what comes next. It’s your personal care vault when you’re on your own, and a shared source of truth the moment you add your team. And because updates never disappear, that history stays with you no matter who comes and goes.

Everything in one place

Care that doesn’t let anyone fall through the cracks

Track any touch point
Create your own update types for the interactions that matter most to you.
Keep sensitive care private
Lock a note so only the right people ever see it.
Attach the whole story
Add photos, PDFs, and files right to an update.
Care better together
Comments and reactions keep your team in sync and encouraged.
Find anything instantly
Search every note, person, and detail in seconds.
See care at a glance
Pulse indicators surface who hasn’t been contacted in a while.
Start for Free Now →
14-day risk-free trial
No credit card required
⭐️⭐️⭐️⭐️⭐️ 4.9/5 stars
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Updates Report
Last 90 DaysExport 8
4321
Dec 1Dec 15Jan 12Feb 2Feb 23Mar 2
Grief CareGeneral Check-InFeb 27, 2026 12:25 PM
Children's MinistryCare Follow-UpFeb 27, 2026 11:02 AM
Grief Care—Feb 23, 2026 4:18 PM
BenevolenceBenevolence RequestJan 12, 2026 9:45 AM

Custom update types

Track the touch points that matter to you

Coffee meetings, hospital visits, counseling sessions, phone calls: define your own update types and Notebird counts them for you. See exactly how much care is happening, by type, for one person or across your whole community.
Cara Crane
Cara Crane

Met with Cara after the service. She asked to keep our conversation between us for now.

JS
Jennifer S•  Just now
Counseling
Restricted



Private & restricted updates

Some conversations are sensitive. Keep them that way.

Not every note is for every set of eyes. Mark an update private and it’s locked to just you, or restricted to admins, while the rest of your team still sees everything they should. Care for people through hard things without hesitation.
Cara Crane
Cara Crane

Cara's surgery went well! The follow-up appointment is in one week.

JB
Jeff B•  2h ago
Hospital Visit
💬 00
HK
Hannah Keller·1h ago

I'll bring a meal by on Thursday. 🙌

EM
Emily Meyers·45m ago

I can cover the kids' class on Sunday if that helps.

Comments & reactions

Works beautifully on your own, even better together

On your own, Updates are your second brain. Add your team and they become a living conversation: everyone sees the latest the moment it happens, drops a comment, or reacts with encouragement, so no one repeats a call that’s already been made, and good care gets celebrated.

One update, the whole picture

Everything you can capture in a single update

  • Notes up to 5,000 characters
  • A custom update type
  • The date it happened (backdate it or plan ahead)
  • A place or location
  • Photos & file attachments
  • Exactly who can see it
  • Comments & reactions from your team
Start for Free Now →
14-day risk-free trial
No credit card required
⭐️⭐️⭐️⭐️⭐️ 4.9/5 stars
Capterra rating badgeCapterra Best Ease of Use badgeSoftware Advice Best Customer Support badgeGetApp User Reviews badgeSoftware Advice Most Recommended badge

Better together

Updates power the rest of Notebird

Activity Feed

See every update from your team in real time.

Learn more
Milestones

Never miss a birthday, anniversary, or important date.

Learn more
Care Reports

Turn your updates into clear, shareable insight.

Learn more
Tasks

Follow up with the right person at the right time.

Learn more
⭐️⭐️⭐️⭐️⭐️

As a pastor, I want to care for my congregation. I struggle to keep all of the names, dates, and needs of my people organized. Notebird allows me to keep track of the needs, anniversaries, etc of my people so I can stay on top of it. Without Notebird, I would feel lost and overwhelmed. This is something I encourage all pastors to have.

Pastor David Edge
Verified Customer
Joy Lutheran Church

Frequently asked questions

Can I use Notebird by myself?
Absolutely. Many pastors and care workers use Notebird on their own as a personal care vault to stay organized, and it scales up the moment you invite a team.
Can my whole team share updates?
Yes. Everyone sees the latest updates in real time, with permissions so each person only sees what they should.
Can I keep some notes private?
Yes. Any update can be marked private (visible only to you) or restricted to admins, while your team still sees everything else.
Can I attach photos or files?
Yes. Attach images, PDFs, and documents right to an update so the full story stays in one place.
Can I track my own kinds of interactions?
Yes. Create custom update types like coffee meetings, hospital visits, or counseling sessions, and Notebird counts and reports on them for you.
What happens to our care history when a staff member leaves?
It stays with your organization. Updates never disappear, so years of care history remain with you no matter who comes and goes.

Start your 14–day free trial and make sure no one slips through the cracks.

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