The best way to track and organize pastoral care

Well, like most folks, prior to Notebird,we were using either an Excel spreadsheet or a Word document,and we always had trouble with people having access to it,figuring out who was going to be updating it regularly. We struggled with,finding how to categorize people within it,and what do we do if someone belongs in two different categories?Do we put two different updates on them or do we repeat it?

It was an un unwieldy document and it was difficult to keep track of.We found that some people were updated regularly,but others hadn't had updates for months and months,and people fell through the cracks as a result,especially when a page or a document rather gets to be multiple pages.

Before Notebird,our pastoral care relied entirely on prayer request time during staff

meeting.And so that required us to remember things that were shared with us through theweek. It required us to be present at the meeting.it required us to remember what had been shared previous weeks,if we wanted to follow up and make sure that pastoral care had happened.And so you can imagine a lot of things were falling through the cracks.

Before using Notebirdpastoral care was a big issue for me because it was all over the place,struggled to keep up with their information and what they were going throughbecause I wrote it down on little notes or somewhere on my calendar or maybeeven typed it in my phone.And I failed to follow up sometimes and even forgot the story that they shared

with me because I couldn't find where I wrote it down.One of the biggest issues I was trying to solve was taking the responsibility

from me to remember everything that I had to remember through conversationor meeting with someone.

And so I was looking for this platform where I could not only keep up withpeople's information,but also keep a record of everything that they share with me in their story froma great conversation to big moments in their lives.I wanted to make sure people knew that their conversation or their interactionwith me, was, was important,not going to be lost in space somewhere.And so I needed something that would help remind me to, to,to follow up or to say a happy birthday.I wanna make sure people know that I care.